CRM - customer relationship management

Jemmiekins asked:


On everything to do with the business?

Staff, stock loss, customer relationships etc.

dangkhoa1404 asked:


• eCRM
Electronic Customer Relationship Management
• WAP (wireless application protocol)
specification that allows users to access the Internet from wireless devices

Srinivasan K asked:


Hi All,

I am a student and working on a case study on a company called Globalcast. It is one of the largest manufacturers and suppliers of metal and plastic moulding compenents to almost all industries. It has large factories in Europe and around the world. I am not able to track the website of this company. I am basically looking at their strategies with regard to Supply Chain Management and Marketing and Customer Relationships.

Could someone pls help me in getting the links that provide information on this comapny. I will be grateful if you could also suggest some articles or books with the company info.

Thanks so much.

Regards,
Srini.

Duckey asked:


I’m applying for a job at a bank and I can’t seem to come up with a decent answer for that question.

Please, does anyone have advice?

What does exceptional customer service mean to you?